Privacy policy
With this Privacy Policy, we inform you about the personal data we process in connection with our activities and operations, including our kaelte-basel.ch website. We specifically inform you about why, how, and where we process personal data. We also inform you about the rights of individuals whose data we process.
For specific or additional activities and operations, other privacy policies as well as legal documents such as General Terms and Conditions (GTC), terms of use, or participation conditions may apply.
1. Contact Details
Responsible for processing personal data:
Kälte AG Basel
4142 Münchenstein
Grabenackerstrasse 8 B
In individual cases, there may be other parties responsible for processing personal data or shared responsibility with at least one other party.
2. Definitions and Legal Bases
2.1 Definitions
Personal data refers to any information relating to an identified or identifiable natural person.
Special categories of personal data include information about union membership, political, religious, or philosophical beliefs, health, intimate life, ethnicity, genetic and biometric data that uniquely identify a person, data on criminal sanctions, and social assistance measures.
Processing encompasses any handling of personal data, regardless of the means and procedures applied, such as collecting, storing, altering, transmitting, or deleting personal data.
An affected person is a natural person whose personal data we process.
2.2 Legal Bases
We process personal data in accordance with Swiss data protection laws, such as the Federal Data Protection Act (FADP) and the Data Protection Ordinance (DPO).
3. Type, Scope, and Purpose
We process the personal data necessary to conduct our activities and operations continuously, user-friendly, securely, and reliably. Such personal data may fall into categories such as contact data, browser and device data, content data, metadata, usage data, location data, sales data, and contract and payment data.
We process personal data for the duration necessary for the respective purpose(s) or as required by law. Personal data no longer needed is anonymized or deleted.
We may have personal data processed by third parties. We may also process personal data jointly with or transfer it to third parties. Such third parties include specialized service providers whose services we use. We ensure that data protection is also guaranteed when dealing with such third parties.
We generally process personal data only with the consent of the affected persons. If processing is permitted for other legal reasons, we may do so without obtaining consent, such as fulfilling a contract, complying with legal obligations, or protecting overriding interests.
We may also process personal data obtained from third parties, publicly accessible sources, or collected in the course of our activities, as long as it is legally permissible.
4. Communication
We process personal data to communicate with third parties. This may include data provided by an individual when contacting us, such as via post or email. We may store such data in an address book or similar tools.
Third parties who provide data about others must ensure the privacy of these individuals is protected, including ensuring the accuracy of the personal data provided.
5. Applications
We process personal data of applicants to assess their suitability for employment or for the subsequent execution of an employment contract. The required personal data comes mainly from the information requested, such as in a job advertisement. We may also publish job ads through third parties, such as in electronic and print media or on job portals.
We also process personal data that applicants voluntarily provide or publish, such as in cover letters, resumes, and other application documents, as well as online profiles.
6. Data Security
We take appropriate technical and organizational measures to ensure a level of data security appropriate to the risk. Our measures ensure confidentiality, availability, traceability, and integrity of the processed personal data, although absolute data security cannot be guaranteed.
Access to our website and other online presence is secured through transport encryption (SSL/TLS, using HTTPS). Most browsers indicate transport encryption with a small padlock in the address bar.
Our digital communication is subject to mass surveillance by security authorities, as is generally any digital communication, in Switzerland, Europe, the United States, and other countries. We cannot directly influence such processing of personal data by intelligence agencies, law enforcement, or other security authorities, nor can we rule out targeted monitoring of specific individuals.
7. Personal Data Abroad
We generally process personal data in Switzerland. However, we may disclose or export personal data to other countries for processing.
We may disclose personal data to countries worldwide and, if necessary, beyond Earth to locations in space, provided the Swiss Federal Council has ruled that these places ensure adequate data protection.
We may also disclose personal data to countries without adequate data protection if sufficient safeguards, such as standard data protection clauses, are in place. We may provide information on such safeguards upon request or provide copies of them.
8. Rights of Affected Persons
8.1 Data Protection Claims
We grant all rights according to applicable data protection law. Affected persons have the following rights:
- Access: Individuals can request information on whether we process their personal data and, if so, what data is processed. They also receive information necessary to exercise their rights and ensure transparency.
- Correction and Restriction: Individuals can correct inaccurate personal data, complete incomplete data, and restrict the processing of their data.
- Deletion and Objection: Individuals can request deletion of personal data (“right to be forgotten”) and object to future processing of their data.
- Data Delivery and Transfer: Individuals can request their personal data be delivered or transferred to another responsible party.
We may delay, limit, or deny the exercise of rights where legally permissible. We may inform affected individuals about the conditions for exercising their rights. For example, we may refuse access to protect business secrets or other persons. We may also refuse deletion due to legal retention obligations.
We may charge a fee for exercising these rights in exceptional cases and will inform individuals in advance of any costs.
We are required to appropriately identify individuals requesting access or exercising other rights. Affected individuals are obligated to cooperate.
8.2 Legal Protection
Affected individuals have the right to enforce their data protection rights through legal proceedings or file a complaint with a competent data protection authority.
The data protection authority for complaints in Switzerland against private entities and federal bodies is the Federal Data Protection and Information Commissioner (FDPIC).
9. Website Use
9.1 Cookies
We may use cookies. Cookies—our own (first-party cookies) or third-party cookies (third-party cookies)—are stored data in the browser. Stored data may not be limited to traditional text-based cookies.
Cookies can be temporarily stored as "session cookies" or permanently for a specified period. "Session cookies" are automatically deleted when the browser is closed. Permanent cookies have a defined storage duration and help recognize a browser upon a repeat visit to measure reach. Permanent cookies may also be used for online marketing.
Cookies can be disabled or deleted in browser settings at any time. Without cookies, our website may not be fully available. We request explicit consent for cookies, if necessary.
For cookies used for reach measurement or advertising, a general opt-out is available through services like AdChoices (Digital Advertising Alliance of Canada) or Network Advertising Initiative (NAI).
9.2 Logging
We log the following information when you access our website or online presence, provided this data is transmitted: date and time, IP address, access status, operating system, browser, page accessed, and the referring page (referrer).
We may log this information in log files, which is necessary to ensure a secure, reliable, and user-friendly online presence.
9.3 Tracking Pixels
We may use tracking pixels on our online platforms, sometimes called web beacons. Tracking pixels—also used by third parties—are small, invisible images or scripts that are automatically loaded when you access our website. They can collect information similar to what is stored in log files.
10. Notifications and Communications
We send notifications and communications via email and other channels like instant messaging or SMS.
10.1 Success and Reach Measurement
Notifications may contain links or tracking pixels that capture whether a message was opened and which links were clicked. Such tracking may collect usage data to measure success and reach, improving communications and tailoring them to recipient needs.
10.2 Consent and Objection
Generally, you must consent to the use of your email and other contact information unless otherwise legally permissible. We may use the double opt-in process to obtain consent. We log consent information, including the IP address and timestamp, for security reasons.
You can generally object to receiving communications like newsletters at any time. This also applies to the tracking for success and reach measurement. Necessary notifications related to our operations may be exempt from this.
10.3 Service Providers for Notifications
We use specialized service providers to send notifications.
We specifically use:
- Postmark: A platform for transactional emails; provider: AC PM LLC (USA); data protection details: Privacy Policy.
11. Social Media
We maintain a presence on social media and other online platforms to communicate with interested individuals and inform them about our activities. Personal data may also be processed outside of Switzerland in connection with these platforms.
The respective terms and conditions, privacy policies, and other terms of each platform's operator apply. These provisions inform individuals about their rights, such as the right to information directly from the platform operator.
12. Third-Party Services
We use specialized third-party services to conduct our activities in a user-friendly, secure, and reliable manner. These services allow us to integrate features and content into our website. To do so, these services may collect at least temporarily, the IP addresses of users for technical reasons.
We use these services:
- Google Services: Providers: Google LLC (USA) / Google Ireland Limited (Ireland) for users in the EEA and Switzerland; general data protection information: "Privacy and Security Principles", Privacy Policy.
12.1 Digital Infrastructure
We use services from specialized providers to host and store digital infrastructure as part of our activities.
We use:
- METANET: Hosting; provider: METANET AG (Switzerland); data protection information: Privacy Policy.
12.2 Audio and Video Conferencing
We use specialized services for online audio and video conferencing, such as for virtual meetings or online classes. Additional terms from the respective services apply.
We recommend muting the microphone and blurring or using virtual backgrounds depending on the situation.
12.3 Maps
We use third-party services to integrate maps into our website.
We use:
- Google Maps including Google Maps Platform: provider: Google; Google Maps-specific details: "How Google Uses Location Information".
12.4 Digital Audio and Video Content
We use services from specialized providers to enable the direct playback of digital audio and video content, such as music or podcasts.
We use:
- Vimeo: Video platform; provider: Vimeo Inc. (USA); privacy information: Privacy Policy.
- YouTube: Video platform; provider: Google; YouTube-specific information: "Privacy and Security Center".
12.5 Fonts
We use third-party services to embed selected fonts, icons, logos, and symbols into our website.
We use:
- Font Awesome: Icons and logos; provider: Fonticons Inc. (USA); privacy information: Privacy Policy.
- Google Fonts: Fonts; provider: Google; Google Fonts-specific details: "Your Privacy and Google Fonts".
13. Website Extensions
We use extensions on our website to add additional features. We may use selected third-party services or operate these extensions on our own infrastructure.
We specifically use:
- Google reCAPTCHA: Spam protection (distinguishing human and bot interactions); provider: Google; specific information: "What is reCAPTCHA?".
14. Performance and Reach Measurement
We measure the use of our online offering to gauge success and reach, such as the effectiveness of links. We may also conduct tests to compare different parts or versions of our website (A/B testing). We use these results to improve and optimize our content.
IP addresses may be stored, typically in anonymized form (IP masking), to ensure data minimization principles are followed.
Cookies and user profiles may be used to measure performance. Profiles may include information on visited pages, screen sizes, or approximate location. Profiles are generally pseudonymized.
We specifically use:
- Google Analytics: Performance measurement; provider: Google; specific information: pseudonymized IP addresses and Privacy Policy.
15. Final Provisions
We created this Privacy Policy using the Privacy Policy Generator by Datenschutzpartner.
We may amend and supplement this Privacy Policy at any time. We will inform about such changes, especially by publishing the current version on our website.